Singapore to Phase Out 3G Network: What It Means for myFirst Fone S2 Users

Singapore to Phase Out 3G Network: What It Means for myFirst Fone S2 Users

Singapore's three mobile network operators (Singtel, StarHub, and M1) will retire their 3G services by July 31, 2024. This move is aimed at reallocating the spectrum for 5G services. The transition period allows 3G subscribers to switch to 4G/5G networks, with support provided to both individual and enterprise users. The discontinuation of 3G services aligns with similar international trends and aims to enhance the mobile network experience and support digital transformation.

 

Image source: Kin Pastor, Pexels
                                        
Impact on myFirst Fone S2 Users
As a result of this nationwide initiative, starting from 1st August 2024, the myFirst Fone S2 watch will no longer be usable in Singapore, as it functions on the 3G network.


What This Means for You?
Your Fone S2 watch will not be able to make calls, send messages, or use data services after 31st July 2024. We understand the importance of staying connected to your children. To ensure you continue enjoying our services without interruption, we are offering an exclusive trade-in deal:

Trade-in Your Fone S2 Watch: 
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Note: This initiative affects myFirst Fone S2 users only. Customers using myFirst Fone R1 and above (4G devices) will remain unaffected.

                                       

Q&A Section

Q: Why is the 3G network being phased out?
A: The 3G network is being retired to reallocate the spectrum for 5G services, enhancing the mobile network experience and supporting digital transformation.

 

Q: What should I do if I own a myFirst Fone S2?
A: You should consider trading in your Fone S2 watch for a newer model that supports 4G or 5G networks to continue enjoying seamless connectivity.

 

Q: Will this affect myFirst Fone R1 and other 4G devices?
A: No, only the myFirst Fone S2, which operates on the 3G network, will be affected. All 4G devices will remain functional.


Q: How can I trade in my Fone S2 watch?
A: You can refer to the link at the bottom for details on the trade-in process and special discounted prices.
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News Sources:

For more information on the 3G network phase-out and our trade-in deals, please visit: Trade in Your myFirst Fone S2 Watch Here
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